Service & Support

With technology and personal commitment to success - TIPESMART does not only offer state-of-the-art food machinery technology and baking solution enjoyment but is also on hand with help and advice as a competent partner for you.

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Maintenance

Your individual TIPESMART equipment has been installed by us on your premises and works perfectly? TIPESMART offers maintenance service at regular intervals for your equipment to ensure that it stays that way. Our technicians will visit you by appointment and put the equipment through its paces – reliably and straightforwardly.

Repair

You have a problem that cannot be solved via our online technology serice? Our field service technicians will be with you in the shortest time. Since we produce our TIPESMART equipment ourselves, we know them like the back of our hand. No matter which model or year of manufacture, we will find a solution!

Spare parts

You need new components for your TIPESMART equipment? We have suitable spare parts for every machine generation and can even send them to you overnight by express delivery if required. You need help with the installation? We are happy to take care of this for you, too!

International customer service

You have a question about our TIPESMART equipment? We will be happy to help!

Comprehensive advice

Whether in person at your premises or by phone – we provide comprehensive advice according to your individual needs.

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Delivery & connection

We deliver your TIPESMART equipment to the desired location and of course help you with the installation and connection.

Training

Our sales advisers will brief you about the operation of the equipment, will be available for any questions you might have and will give you helpful tips.

Additional training courses

You have a Your sales staff have further question? We are happy to come back for another training session!

Operating manual

Answers to all kinds of questions can also be found in our operating manual- quickly to hand and easy to understand.

You would like to become a partner?

Generate profitable additional turnover with one of our tailor-made location solutions and make the most of your location advantages with one or more TIPESMART brands!

BECOME PARTNER